Privacy Policy

Effective Date: October 8, 2025
Contact: support@ctrlfix.co

1. Introduction

Your privacy is important to us. This Privacy Policy explains how CtrlFix Inc. collects, uses, and protects personal information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

• Personal information: name, email, phone number, and address (when you contact or sign up for services)

• Technical data: IP address, browser type, device information, and site usage data (through cookies or analytics tools)

• Service data: information related to IT systems or networks we support (only with customer authorization)

3. How We Use Your Information

We use your information to:

• Provide and manage our services

• Communicate with you and respond to inquiries

• Improve website functionality and user experience

• Send important updates, invoices, and security alerts

We do not sell or rent personal data to any third party.

4. Data Storage and Security

We use industry-standard security measures (encryption, access control, firewalls) to protect your data. Data may be stored securely on servers located in Canada or trusted third-party platforms.

5. Sharing of Information

We may share data only with:

• Service providers assisting in operations (e.g., payment processors, hosting providers)

• Law enforcement if required by law

6. Your Rights

You may request to access, correct, or delete your personal information by contacting us at support@ctrlfix.co.

7. Data Retention

We retain information only as long as necessary to fulfill the purposes outlined above or as required by law.

8. Updates to this Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a new “Effective Date.”